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PLEASE BE AWARE THAT IF A TRADE ATTENDS AND THE ISSUE IS A RESULT OF USER ERROR (E.G. INCORRECT SETTINGS USED FOR AN AIR-CONDITIONER) OR THE REPAIR IS DUE TO DAMAGED CAUSED BY YOU, THEN YOU WILL BE CHARGED FOR THE CALLOUT AND REPAIR. ADDITIONALLY, TO EXPEDITE REPAIRS YOU WILL BE CONTACTED BY THE REPAIRER TO ARRANGE A SUITABLE TIME DIRECT AND PROVIDE ACCESS.
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